5 Tips for TASER Deployments in Corrections

Tips and strategies based on the North Carolina Department of Adult Correction’s (NCDAC) system-wide rollout of TASER 10 energy weapons.

1. Define the “why” before the “what”

For NCDAC, the decision to adopt TASER 10 was about more than upgrading their energy weapon platform. The department wanted to reduce force events, curb injury rates, and give staff more time and distance in volatile situations. That clarity of purpose helped the department shape everything from policy updates to training priorities to help their TASER 10 program succeed.

Takeaway: Start with clear objectives rooted in safety and operational outcomes

2. Be strategic and push for partnership

NCDAC’s initial shipment of TASER 10 devices was not large enough to support a full deployment. To ensure their rollout delivered a meaningful impact where it mattered most, NCDAC strategically deployed their initial TASER 10 units in high-risk units and facilities with strong leadership. They also partnered directly with Axon to accelerate delivery timelines for units for the rest of the department to keep their rollout moving swiftly and smoothly.

Takeaway: If supply is tight, prioritize. If your department has specific needs, speak up

3. Over-Invest in role-specific training

NCDAC developed layered TASER training for line staff, supervisors, and policy teams. By tailoring content to each group, the department ensured all users properly understood and could utilize the expanded range and capabilities of TASER 10.

Takeaway: Training shapes department culture and confidence.

4. Expect and embrace skepticism

Skepticism is natural, especially in corrections. Upon the department’s rollout of TASER 10, NCDAC leadership visited facilities, listened to concerns, and ensured staff had hands-on time with their devices. “We knew not everyone would be immediately on board—but once they had time with the device, you could see their confidence grow,” shared Ken Smith of the NCDAC.

Takeaway: Treat resistance as a signal to engage.

5. Track impact, not just usage

NCDAC measured more than energy weapon activations alone. The department wanted to understand the true impact of their TASER 10 program. They tracked trends in the number of use-of-force incidents and injuries to inform ongoing policy and training refinement.

Takeaway: Let outcomes guide your TASER program.